Social networking, mash-ups, collaboration, and user generated content
How do you stay ahead of your competition? It’s time to learn a new language: blogs, mash-ups, RSS, wiki, UGC. Internet is no longer a collection of individual pages; Web 2.0 treats it as an extensible platform to build feature-rich applications. Grow revenue through faster customer acquisition, improve innovation, increase brand recognition. Cut costs on marketing, customer service, and R&D.